Medical Home Initiative

The Medical Home Initiative supports safety net clinics working to adopt patient-centered medical home practices.

The REACH Medical Home Initiative provides intensive technical assistance and coaching to safety net health care clinics in the foundation’s service area committed to changing their clinic practices to reflect nationally recognized medical home standards as defined by the National Committee for Quality Assurance (NCQA). The NCQA standards encompass nine areas that together address access to care, quality and safety, and patient engagement in their care.

Quality improvement consultants from Qualis Health provide clinic staffs with tailored technical assistance and training, and a learning collaborative to support the clinics’ medical home transformation efforts. Since the start of the initiative in 2007, the consulting team has helped participating clinics review their technology capacity and utilization of practice management systems; examine how they handle appointment scheduling and patient flow; retool data tracking and reporting procedures; and reorganize staff into multidisciplinary care teams, set quality improvement goals and quality measures.

A white paper produced by Qualis Health describes the initiative, and the progress and lessons learned of the participating clinics, the technical assistance team and the REACH Foundation during a four-year period, 2008-2012. Download report:  “The Journey Towards the Patient-Centered Medical Home,” March 13, 2014.

For more information on the initiative, contact Dawn Downes, Program Officer, at

Initiative Outcomes

Since 2011, the following clinics have earned NCQA Patient-Centered Medical Home recognition:

Read a blog post (published April 10, 2012) on the REACH Foundation’s experience in supporting the initiative.