Medical Home Initiative
The Medical Home Initiative supports safety net clinics working to adopt patient-centered medical home practices.
The REACH Medical Home Initiative provides intensive technical assistance and coaching to safety net health care clinics in the foundation’s service area committed to changing their clinic practices to reflect nationally recognized medical home standards as defined by the National Committee for Quality Assurance (NCQA). The NCQA standards encompass nine areas that together address access to care, quality and safety, and patient engagement in their care.
Quality improvement consultants from Qualis Health provide clinic staffs with tailored technical assistance and training, and a learning collaborative to support the clinics’ medical home transformation efforts. Since the start of the initiative in 2007, the consulting team has helped participating clinics review their technology capacity and utilization of practice management systems; examine how they handle appointment scheduling and patient flow; retool data tracking and reporting procedures; and reorganize staff into multidisciplinary care teams, set quality improvement goals and quality measures.
A white paper produced by Qualis Health describes the initiative, and the progress and lessons learned of the participating clinics, the technical assistance team and the REACH Foundation during a four-year period, 2008-2012. Download report: “The Journey Towards the Patient-Centered Medical Home,” March 13, 2014.
For more information on the initiative, contact Dawn Downes, Program Officer, at firstname.lastname@example.org.
Since 2011, the following clinics have earned NCQA Patient-Centered Medical Home recognition:
- Silver City Health Center, a division of KU HealthPartners, Inc., a nonprofit clinical enterprise operated by the University of Kansas Schools of Allied Health and Nursing;
- Cabot Westside Health and Dental Center, previously St. Luke’s Health System, now affiliated with Samuel U. Rodgers Health Center;
- Children’s Mercy West-The Cordell Meeks Jr. Clinic in Kansas City, Kansas;
- Health Partnership Clinic of Johnson County;
- Live Well Community Health Centers of Concordia and Waverly, in Lafayette County, Missouri;
- Turner House Children’s Clinic, a pediatric safety net clinic in Kansas City, Kansas.
- Samuel U. Rodgers Health Center, a Federally Qualified Health Center in Kansas City, Missouri. (Announced November 19, 2013)
Read a blog post (published April 10, 2012) on the REACH Foundation’s experience in supporting the initiative.
- Children’s Mercy West-The Cordell Meeks Jr. Clinic Recertified; Makes Improvements in Asthma Treatment
- Live Well Community Health Centers Earn National Recognition for Patient-Centered Care
Resources and Reports
- The Journey Towards the Patient-Centered Medical Home: The Kansas City Experience, March 13, 2014.
- Oral Health: An Essential Component of Primary Care, June 2015
- Overcoming Challenges to Teamwork in the Patient-Centered Medical Home: A Qualitative Study, The Commonwealth Fund, November 18, 2014
- Oral Health Integration in the Patient-Centered Medical Home Environment: Case Studies from Community Health Centers, Qualis Health, September 10, 2012
- REACH Medical Home Initiative Overview